Support at Pin-Up Casino
At Pin-Up Casino, our customer support is available 24 hours a day, 7 days a week. If you have any questions or issues, you can reach out to our friendly support team for quick help. We work hard every day to improve our support services. Our goal is to make sure you have a positive and enjoyable experience while playing at our online casino. Your satisfaction is very important to us. If you need assistance, don’t hesitate to contact us anytime. We’re here to help you have the best gaming experience possible.
Chat on the Site
Another quick way to get help is through our live chat on the Pin-Up Casino website or app. Here’s how you can reach us:
- Open Pin-Up: Go to the Pin-Up Casino website or open the Pin-Up app.
- Open the Chat: Look for the chat button at the bottom of the page in the menu to start a conversation.
- Ask Your Question: Type your message explaining your issue or question.
Usually, a support operator will join the chat within a few minutes, but it may take a little longer at times. We’re here to help you.
Tips for Contacting Customer Service
To help us assist you better and faster, please follow these simple guidelines when reaching out:
- Be Polite: Always be respectful to our staff. Rude behaviour can lead to being blocked from support.
- Provide Details: Describe your problem in detail. If possible, attach screenshots, and mention when the issue happened.
- Use One Thread: Keep your conversation in one chat or email thread. This makes it easier for us to help you.
- Use Your Registered Email: If you’re emailing us, please use the email address you registered with. This helps us find your account quickly.
Following these tips will make it easier for our support team to assist you, even if it doesn’t speed up the response time. We’re here to help you.